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Showrooming Showdown: Can You Charge Customers to Browse?

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Photos of the sign in the window at Celiac Supplies, a source of gluten- and wheat-free foods, reveal the store’s policy is to charge customers $5 to come inside with a promise that the $5 will be deducted from the final bill of sale. The sign goes on to say that the browsing fee is in effect to stop people from coming in and deciding what they want—but leaving the store and searching for it elsewhere. Read Full Article

Source: American Express Open Forum


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