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Restaurants Know Customer Service – Do You?

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I spend a lot of time in restaurants. I dine out frequently, but more often, I am behind the scenes, in the “BOH” (Back of House), helping restaurants solve their business problems. Great food is important, but effective management is paramount. A fantastic steak is only enjoyable if it is cooked to your liking, with the sides you requested, is attractively garnished, and is delivered by a friendly server. Read Full Article

Source: blog.cx.com


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